All orders placed during normal business hours will be processed immediately, and shipped within 1-2 business days (Monday-Friday). Personalized, pre-order or custom items may take longer do please reference notes on those items. West Avenue Jewelry personalized items normally take 1-3 weeks to be made but time may be slightly longer due to the handmade nature of them. WAJ monograms are made 100% by hand so time my vary slightly. If items is not available to ship right away there will be a note on the item. No cancellations, changes or returns allowed on personalized jewelry as they are made to order.
Max & Chloe uses USPS for standard delivery and Fed-ex for all other services. We offer the following shipping options for USA orders:
| Shipping Method | Cost | Expected Arrival |
| USPS Priority | $4.95 | 5-7 Business days, excluding holidays |
| Second Day Air | $17.95 | 2 Business days |
| Overnight | $29.95 | 1 Business day |
If you have questions about a pending order, you may login to your account to view the status, or email us at customerservice@maxandchloe.com.
